Service Monitoring

Service Availability Monitoring for Office 365

Immediate insights into service outages for Office 365

Real-time monitoring for service availability and performance

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Office 365 service monitoring

Improve service availability monitoring and reporting

  1. Real-time service availability and performance monitoring
  2. Monitors service uptime and availability from different geographic locations independently
  3. Configurable service outage alerts can be sent automatically to administrators and help desk contacts

4ward365 Real-time Availability Probes

Real-time Availability Probes

Monitors the availability of SharePoint Online, Exchange Online, Skype for Business, and SharePoint Online Search services 24×7.

 

Service includes a highly-scalable and highly-available cloud based probe service to ensure accurate tracking and reporting. Availability and performance of other Office 365 environments are provided for comparison reporting.

Availability probes can be configured for all regional office locations so accurate monitoring data can be gathered for all sites.

 

Diagnostics for regional probes first validate that on-premises networking issues are not causing the access issues. Service availability data is stored centrally for comparison reporting with intuitive graphical charting provided by Power BI.

4ward365 Monitors Availability by Location

Monitors Availability by Location

4ward365 Service Outage Alerts

Service Outage Alerts

Alert notifications when outages occur can be easily configured with phone numbers and e-mail addresses for specific administrators and help desk engineers.

 

Outage details are also made available for programmatic workflow that can trigger specific business processes.

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