Delegating Admin Capabilities for Office 365
Delegating Admin Capabilities for Office 365 – Managing Multi-Tenant Environments
Monitoring Multi-Tenant Environments
The free administration tools like the Admin Center portal are designed around a centralized management model for a single tenant. There is no way to merge different tenants from a management perspective so that administrators can monitor, report, and manage user accounts across multiple tenants. Luckily, the folks at CoreView saw this gap and included it in their award-winning management software: 4ward365. With 4ward365, you can easily view and manage different tenants from a single console without having to log-out and log back in under a different account. This way, administrators can use single sign-on to monitor and manage their assigned user community, even though they might be deployed on different tenants.
Grouping Multi-Tenant Users and Assigning Regional Administration
To enable regional or departmental administration for a subset of multi-tenant user accounts, you will first need to segment those specific users into a new group. This feature provides simple drop-down menus to choose which tenants to include first and create user filters based on specific attributes that users have in their account information. In the example below, a new group called “Italy Sales” is created, and the selection filter to delegate what users will be included has “Country = Italy” and “Department = Sales” (as shown in the two screenshots below).