Resources

Solution Module Features

LICENSE MANAGEMENT

FEATURES:

  • Favorite report
  • Saved report
  • Dashboard (*plus consumption dashboard & cost dashboard)
  • Operational reports
  • Yammer reports
  • License report (*plus license pool, license pool cost,service usage by license pool,…)
  • Users reports
  • Mail traffic reports
  • Exchange reports
  • Skype for business reports
  • Group reports
  • Device reports
  • Security report
  • Sharepoint reports
  • Onedrive reports
  • Teams reports
  • Designed for enterprise
  • Role based access
  • User card
  • Delegation
  • License pool
  • Full license management
  • Bulk actions
  • Management actions (*partly)

CHANGE MANAGEMENT

FEATURES:

  • Favorite report
  • Saved report
  • Dashboard (*plus consumption dashboard)
  • Operational reports
  • Yammer reports
  • License report (*plus service usage by license pool, office installations …)
  • Users reports
  • Mail traffic reports
  • Exchange reports
  • Skype for business reports
  • Group reports
  • Device reports
  • Security report
  • Sharepoint reports
  • Onedrive reports
  • Teams reports
  • Designed for enterprise
  • Role based access
  • User card
  • Delegation
  • License pool
  • Adoption campaign
  • Engaged follow up
  • FastTrack training videos
  • Pre-defined templates

OPTIMIZED ADMINISTRATION

FEATURES:

  • Favorite report
  • Saved report
  • Dashboard
  • Operational reports
  • Yammer reports
  • License report
  • Users reports
  • Mail traffic reports
  • Exchange reports (plus users with auto reply, calendar pemissions, contact permissions, message traces)
  • Skype for business reports
  • Group reports
  • Device reports *(plus mobile users, mobile devices, quarantined mobile devices,ecc…)
  • Security report
  • Sharepoint reports
  • Onedrive reports
  • Teams reports
  • Designed for enterprise
  • Role based access
  • User card
  • Delegation
  • License pool
  • Bulk actions
  • Management actions *(all management actions)
  • Custom actions

SECURITY COMPLIANCE

FEATURES:

  • Favorite report
  • Saved report
  • Dashboard
  • Operational reports
  • Yammer reports
  • License report
  • Users reports
  • Mail traffic reports
  • Exchange reports (*plus user with auto reply)
  • Skype for business reports
  • Group reports
  • Device reports (*plus mobile users, mobile devices, quarantined mobile devices,ecc…)
  • Security report
  • Sharepoint reports
  • Onedrive reports
  • Teams reports
  • Designed for enterprise
  • Role based access
  • User card
  • Delegation
  • License pool
  • On event alerts
  • Audit activities
  • Standard compliance
  • Company baseline compliance

ADD-ON

MONITORING

Monitors the availability of SharePoint Online, Exchange Online, Skype for Business, and SharePoint Online Search services 24x7. It includes a highly-scalable and highly-available cloud based probe service to ensure accurate tracking and reporting.

TRAINING VIDEOS

On-line training library contains over 2,700 videos on Office 365 and ProPlus capabilities. Enable users to select training videos for their area of interest and drive adoption of advanced features to increase user productivity. Reduce support & Training costs.

Frequently Asked Questions

What is 4ward365?

4ward365 is service that allows you to manage your Office 365 subscriptions more easily. You can generate reports to:

 

  1. Have realtime assets management of Office 365;
  2. Save Money optimizing usage of services and licenses;
  3. Have a clear picture of audit and security aspects.
  4. It offers you management features to perform common activities without Microsoft Powershell.

How does it work?

4ward365 uses a read-only account in order to import and aggregate data. This account is created during signup process where you are asked to enter administrative credentials. 4ward365 will use them to run a set of Powershell scripts to create Readonly user and assign the minimum required level of access. On the first run you will receive an email when Admin user is ready and another email as soon as first import of data it’s completed. Total duration depends on the total number of seats and can vary from few minutes up to 2 hours.

Which browsers are supported?

For security reasons only most modern browsers are supported:

  • Internet Edge
  • Chrome
  • Firefox
  • Safari

How often will data get refreshed?

4ward365 will import data at least once a day. The process is always updated and we aim to have an hourly import very soon with a “Refresh on request” feature.

How admin credentials are gathered and stored?

During the sign-up process, you must supply the Office 365 administrator login, in order to allow the creation of the 4ward365 service accounts within your tenant.
Note: These administrator credentials entered are never stored in 4ward systems.
4ward365 system users do not require Office 365  licensing and are used only during import procedure. They are members of a 4ward365 group with view only permissions on tenant and cannot be used to perform changes in the system.

Does 4ward365 admins have access to O365 customer data?

Senior IT Pro staff can access data in case of support request coming from customer in order to help them to solve problems.

REGISTERED WEBINARS

See our registered webinars to get in-depth at 4ward365

SEE NOW