Leveraging Regional Administrators
- Securely Delegating Admin Rights to Regional IT Support
- Efficient Management of Multi-Tenant Environments
- Empowering Help Desk Support with Specific Capabilities
Segmenting Users and Assigning Regional Administration
The first step to enable regional administration for a subset of users in Office 365 is to segment your tenant into different sub-tenants. This feature uses simple drop-down menus to create filters based on specific AD attributes that users have in their account information. For instance, in the example below, a new group called “Italy Sales” is created and the selection filter to delegate what users will be included has “Country = Italy” and “Department = Sales.” In effect, this segments all Italian employees in the sales organization into a specific grouping that can be assigned to a regional administrator to monitor and manage. This administrator will ONLY be able to perform account updates and view activities and reports for that list of users.
Using RBAC to Assign Admin Permissions
The final step is to create the specific set of permissions, or entitlements, that you want to assign to a regional administrator. To do this within 4ward365, you just need to go back to the management menu and choose “Manage Permissions.” From there, you can create a new permission template, assign a remote admin with a controlled set of administration actions, and specify a set of reports they will be able to view. The available reports and admin actions are chosen from specific list of simple selection menus as shown in the example screenshots below.
If you are interested in finding out more about our 4ward365 solution and how it can cut your administration time in half, please visit our overview page online or sign up for a free trial at https://www.4ward365.com/free-trial.